Frequently Asked Questions

Frequently Asked Questions

How to search products?

Use the search bar to quickly find products by entering the product name or feature and selecting from the dropdown results. If you’re having trouble finding a specific product you can use the navigation menu tab to locate it’s category.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

The item you ordered did not arrive within the time promised by the seller.

The item you received was not as described.